Office & Secretarial Advice

Here you’ll find useful articles, advice and resources to help you develop your office and secretarial skills.

World Emoji Day 2025: From Shorthand to Symbols

World Emoji Day 2025: From Shorthand to Symbols

World Emoji Day 2025: From Shorthand to Symbols – How Quick Communication Has Changed Today, 17 July 2025, marks the twelfth annual World Emoji Day.  At first glance, you might wonder what a celebration of digital symbols has to do with the business training we’ve been providing for generations. Yet there’s a very real connection ... Read more

9 Fun Typing Facts – From Qwerty Keyboard History to Typing Speed

9 Fun Typing Facts – From Qwerty Keyboard History to Typing Speed

We share some interesting facts about qwerty keyboard history, fastest typing speeds, and more. We’ll also discuss other key skills employees need to succeed.

What is Business Administration? A Complete Guide

What is Business Administration? A Complete Guide

Combine excellent communication, problem-solving, time management and organisational skills. What do you get? The answer: a business administrator.

Isabelle’s Story: From Hotel Service to PA Graduate

Isabelle’s Story: From Hotel Service to PA Graduate

We recently sat down with Isabelle Cristian, Student of the Year at Pitman Training London Central & West, to learn more about her journey. It all began the day she arrived in London. Isabelle secured a position in hospitality at the ultra-luxury, five-star Rosewood Hotel. Whilst employed there, she noticed something that would change her ... Read more

Reimagining Executive Personal Assistant Careers: A Fresh Perspective

Reimagining Executive Personal Assistant Careers: A Fresh Perspective

Discover insights and strategies for a successful administrative career from industry expert Zoe Hill. Explore Executive Assistant courses with Pitman.

Pitman Training’s Chris Hodson to Speak at Global PA Conference

Pitman Training’s Chris Hodson to Speak at Global PA Conference

Chris Hodson, Centre Director at Pitman Training London Central and West, will be sharing his expertise on "Future Skills for Executive Assistants" at the Global PA Conference.

Cool Aesthetic, Ergonomic, and Mechanical Keyboards to Improve Your Work Space

Cool Aesthetic, Ergonomic, and Mechanical Keyboards to Improve Your Work Space

The quality of your keyboard affects the quality of your workspace. Let’s look at the best aesthetic, ergonomic, and mechanical keyboards to improve your space!

Become an Administration Professional with Pitman Training

Become an Administration Professional with Pitman Training

Administration professionals are the lifeblood of any organisation.

Typing Test

Typing Test

Test your typing speed online and compare with friends and colleagues! Find out your typing speed with our 60 seconds test. Take our free typing speed test now!

Is Shorthand Getting the Short Straw?

Is Shorthand Getting the Short Straw?

In a world of voice recognition and fast typing, is shorthand worth your time investment? Check out Pitman Training's latest blog post to find out!

GUEST BLOG: Minute Taking and Speedwriting

GUEST BLOG: Minute Taking and Speedwriting

Looking to improve your minute taking or speedwriting skills? This guest blog post from Pitman Training has all the tips and tricks you need.

GUEST BLOG: Touch Typing

GUEST BLOG: Touch Typing

Prepare for a successful career as a legal administrator with legal secretary qualifications. Browse our full collection of courses, diplomas and awards here.

Executive Secretary Magazine – I feel the need the need for speed

Executive Secretary Magazine – I feel the need the need for speed

Technology is not always the answer to increased productivity says Claire Lister, MD of Pitman Training. Featured in Executive Secretary Magazine.

Typing Tips

Typing Tips

Typing and Typaz courses can help you increase speed and accuracy, become more productive, reduce strain, help you gain recognised qualifications, and more!

Cracking that Hard Exterior

Cracking that Hard Exterior

Improving your complex soft skills can help you navigate difficult or challenging situations. Executive Secretary feature article.

Creating Space for Reflection

Creating Space for Reflection

Are you Ladybird’s Leanne? Executive Secretary Magazine feature article.

Executive Secretary Magazine Articles

Executive Secretary Magazine Articles

Here is the Executive Secretary Magazine, articles by Claire Lister, Managing Director of Pitman Training Group.

Office Manager

Office Manager

Find out more about what's involved in the day-to-day role of an Office Manager.