This is a one-day seminar that takes an in-depth look at the vital role of the receptionist and the important contribution they make to the successful and effective running of any business. Speak to your nearest centre for details of the next seminar dates.

This is a two-day, tutor-led seminar that can be run in any of our Scotland based training centres. It focusses on Project Management and will cover a variety topics including the initial scoping and business case for projects, planning skills, risk management, tracking the progress of a project and how to close a project down and review its success.

This one-day seminar is for anyone involved in writing on behalf of their employer, in particular those for whom reports are, or will become, integral to their job.

From the expert in secretarial and shorthand training, Pitman Training’s SpeedWriting course is a new way to learn the BakerWrite SpeedWriting system in just one day. It will help you accurately record the spoken word, to speeds of up to 40 wpm

This one-day seminar is perfect for anyone who needs to develop and improve their interview skills and maximise their potential. It is for people who wish to learn how to maximise their potential at interviews. During the seminar, you will learn skills to help you get the best out of the job interview, keeping calm under pressure and how to increase your chances of being offered the job.

This one-day seminar is perfect for anyone who uses the telephone regularly as an important part of their role and needs to develop their telephone communication skills.

This is a two-day, tutor-led workshop designed to help you learn how to touch type both efficiently and accurately. The aim of this seminar is not only to increase your touch typing speed, but also to increase your productivity in the workplace.

This one-day tutor-led seminar is perfect for anyone who needs to improve their planning and time management skills. It will give you practical tips to deal with your own or your manager's working day. It will help you effectively plan and confidently prioritise your workload to ensure your own and your manager's objectives are achieved.

This is a three-day, tutor-led seminar that can be run in any of our Scotland based training centres. This Train the Trainer seminar is suitable for both experienced trainers who want to refresh their skills and those new to training who want to learn how to deliver high-class, professional training.

This one-day seminar is designed to help you behave more assertively in the workplace to enable you to be more effective in your day-to-day working role. You'll look at how to understand assertive, agressive and passive behaviour patterns, recognising assertive responses and how to incorporate this into your interpersonal communications, how to say 'no' effectively and how to review conflict situations.