This one-day master class helps you develop your ability to manage managers, mentor and inspire others.

This one-day tutor-led seminar is one of our most popular seminars ideal for anyone involved in organising meetings and taking notes at those meetings. You'll learn how to prepare ahead of the meeting, how to take effective minutes and work effectively post-meeting to maximise your effectiveness and help manage your time effectively.

This is a one-day seminar that takes an in-depth look at the vital role of the receptionist and the important contribution they make to the successful and effective running of any business. Speak to your nearest centre for details of the next seminar dates.

This one-day seminar is perfect for anyone who uses the telephone regularly as an important part of their role and needs to develop their telephone communication skills.

This one-day tutor-led seminar is perfect for anyone who needs to improve their planning and time management skills. It will give you practical tips to deal with your own or your manager's working day. It will help you effectively plan and confidently prioritise your workload to ensure your own and your manager's objectives are achieved.