Overview
As you develop as a manager, you are even less involved in the day to day delivery of the work. Your success depends on your ability to manage the team, manage others who supervise and manage technical specialists. Your role is less about your technical skills and will demand even higher levels of people skills. Your coaching skills need more finesse because you could be coaching supervisors and junior managers who act as coaches at their own level. This 1-day master class helps you develop the right people skills and keeps you developing for future management roles. For those with some management experience this workshop will help you benchmark your skills, trouble shoot pinch points and set the scene for middle levels of management.
Objectives
To share methodologies and techniques that will enable you to:
- Develop your team
- Use different management approaches
- Plan and attend productive meetings
- Understand basic Employment
- Deal with disciplinary situations with confidence
- Manage absence
- Develop and conduct Competency Based Interviews
- Structure inspiring coaching sessions.