This diploma will teach you how to install, repair, upgrade, and maintain PCs and operating systems. This is an excellent choice if you’re looking to start a career in IT support.
Start DateFlexible
Study TypeIn centre, online, or a combination
Training TypeDiploma
Duration210 hours flexi study or 9 weeks full-time
Our IT Support Technician diploma is ideal if you’re looking for a position within an organisation’s IT department. Upon completion of the diploma, you will be well positioned to gain CompTIA certification.
Our IT Support Technician diploma is ideal if you’re looking for a position within an organisation’s IT department. Upon completion of the diploma, you will be well positioned to gain CompTIA certification.
IT employees hold some of the most important jobs in any organisation. As an IT Support Technician, it will be your responsibility to help keep the computers and related systems running smoothly and efficiently.
Your job could involve responding to help-desk requests from colleagues who are experiencing problems with their computers, need help installing software, or have questions about how to use some of the hardware or software available to them.
The role of IT Support Technician is vital within any organisation. With this diploma, you’ll be able to start your career in IT, and your skills will be in demand. Following this diploma and experience in the role, you may opt for further training, which could lead to positions of greater seniority and responsibility, such as Network Administrator, Systems Administrator, and IT Support Manager.
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You’ll learn how to install, repair, upgrade, and maintain PCs and operating systems to ensure you’re providing your future colleagues the support they need to accomplish their work.
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A strong interest in computers and basic computer literacy.
Wherever possible our training is tailored to your needs. The cost of our training programmes depend on the course(s) you choose and varies according to duration and breadth. Rest assured we have a number of payment options available to ensure the cost of training is affordable and can be worked alongside your other financial commitments. Common ways people fund their training include: –
Requesting funding from your employers needn’t be a daunting task. Many employers support and encourage their employees with their professional development and consider it a worthwhile investment to fund any training required.
What we can help with:
There may be the opportunity to apply for funded grants that can help towards the cost of training. These include the Skills Development Scotland ITAs and the ReAct programme in Wales. All schemes will have different terms and conditions that will need to be met in order to qualify for a grant and these are managed by each individual centre.
We’d recommend you speak to a Course Advisor in your local centre to find out whether they are registered to offer any such schemes and discuss your requirements further.
* Terms and Conditions apply. Speak to a Course Advisor for full information on the options available to you.
CompTIA certifications are a recognisable IT industry qualification that can help you get a rewarding career as an IT Technician, Support Technician, or Helpdesk Specialist.
With further training in more specialised areas, you could look toward a career in network support or administration, cloud computing, or security. You could also bolster your skills to move into more senior roles within IT support.
We offer a range of training packages in a range of subject areas and can offer blended learning opportunities to best meet your needs.
Our courses are practical in nature and focus on a single subject and can last anywhere from a few hours to a few days.
Diplomas are designed to give you a complete skillset mapped to a specific career path and contain a number of core and elective courses.
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This diploma prepares aspiring IT professionals for more advanced positions in IT support.
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Diploma